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I'm trying to login and get a "Bad USername or Password" message. What should I do?

If you encounter any problems while trying to log in, please do the following:

Make sure that you are trying to log in within the appropriate login category.

  • If you are Host please make sure to log in throught the Host Login
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I forgot my Username and Password.
What should I do?

Click on the "Forgot your Username and Password?" link below your login category and enter the email address you used in order to sign up to ImLive. An automated email containing your login details will be sent to this email address. Please make sure to check your Bulk/Junk email folder, if you do not see the email from ImLive in your inbox. We recommend that you add to your recognized senders list in order to receive emails and notices from ImLive.

I've signed up but haven't received a verification email yet. What should I do?

Please make sure to check your email account's bulk or spam folder, since the verification email from ImLive may have arrived there instead of to your inbox. In order to receive emails and notices from ImLive, add to your recognized senders list.

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